This is an Australian Business first and foremost. Never will they compromise on Professionalism. Their Customer Service is amazing! They go above and beyond for all of their Clients. I’m extremely happy they run an Australian based call centre which gives me confidence knowing my calls are managed here. I highly recommend Lisa and her team. Always know your business is SAFE in the hands of Virtual Business Services Australia.
I’ve been using VBSAUS for 18 months now. I work with Lisa and could not be happier. Her team is highly skilled, they take care of my emails, phones and social media. Everything is better with them on board. I’ve been able to focus on networking and meeting new people in order to grow my business. I couldn’t do this if I was chained to my desk, answering my phone and checking my email. I can’t recommend Lisa and her team enough. They are without a doubt one of my best decisions thus far.
Virtual Business Services have been answering our phone since December 2016 following a bank of disappointments from their competitors to provide us with even a minimum satisfactory level of service. In fact, immediately prior to engaging VBSAUS a provider who marketed themselves as an Australian call centre sent some of our calls to the Philippines without our knowledge or consent. VBSAUS have always been and remain an Australian based call centre under the able direction of Lisa who overlooks all levels of training, recruitment, management and quality assurance. VBSAUS have really saved us from countless embarrassing failures by other providers who were only interested in our money and in capable of providing quality, consistent service. Lisa is always attentive and takes her business seriously working hard to ensure any errors are swiftly and unemotionally corrected. Staff are trained and quality remains at a consistent standard. In this game there is no sense comparing providers based on price because the cost of too many let downs is more expensive to business than simply monthly handling fees. We are happy VBSAUS handle many of our calls send forms and confirm bookings in a timely manner.
I have been using VBSAUS for over 10 years. I have found them to be reliable, efficient and professional. As a bookkeeper who has numerous clients I’m not always available to answer the phone or respond to emails. I’ve found having VBSAUS on board I don’t need to worry about neither. I would highly recommend their services to anyone who is looking for a VA or a phone answering service.
Virtual Business Services Australia is a great service that has freed me up to get more out of my day because I’m not answering office calls all day. They do a great job relaying on your calls back to you through a message and an email so you can keep track of who has called and then I can return the calls at my own leisure.
Lisa and her team have been invaluable to my business. For instance recently I travelled to far north Queensland, there is no reception for mobile or Internet and I know my business is in safe hands as Lisa says “your business is my business” and that’s how she treats all the clients as friends. She’s a lifesaver. I highly recommend her and her team
VBSAUS has been an integral part of our quality customer service and has been an improvement to the level of service that our firm provides our clients. Thank you to VBSAUS for the fantastic service and for looking after our company.
We have been using the service of Virtual Business services Australia for an excess of three years. We constantly find them to possess a ‘Must Win Attitude’ with a strong degree of determination to succeed. They have helped us tremendously in improving the performance of our business
Copyright © 2019 Matebiz.com.All Rights Reserved.